Buying fabric online can be daunting, and one of the biggest worries is that the fabric won't look the same 'in the flesh' as it does on your computer monitor. Here at Pelenna Patchworks we fully understand the need to see fabrics, especially if you are trying to match them to a current project or colour scheme.
To this end, we offer fabric samples completely free of charge, up to a maximum of 5 per customer per day - if you would like to order a sample of any fabric, simply select the 'sample' option from the drop down menu on the product page:
If you are only ordering samples, you will not even be charged postage (UK only). Simply go through the checkout procedure with the samples in your basket, providing your name and address, and we will receive the sample request when you complete your order. You will not be asked for any payment details. We will then send them out as soon as possible via Royal Mail first class post. Overseas sample requests will be charged the lowest postage band for the region, £3.60 for Europe and £4.75 for the rest of the world.
If you are ordering samples along with other items they will be added to your order and there will be no additional charge on top of the standard postage.
Please note that sample requests are limited to 5 per customer, per day, and only 1 sample of each fabric. If an order is made for more than 5 free samples only the first 5 on the order will be dispatched.
We make every effort to send sample requests out as soon as possible, however at busy times standard orders take priority and there may be a delay of a day or two in sending out free samples.
We offer this free sample service as a in good faith for customers who are trying to match fabrics or just want to check colour/quality before they buy, however it does cost us time and money. Most customers appreciate this, but there is a very small minority of customers who have tried to take advantage of this free service by over-ordering samples - e.g. many orders to the same address (or from the same IP address), more than 5 samples per order, and ordering several samples of the same fabrics. We reserve the right to cancel orders such as these - you are welcome to order again up to the maximum of 5, including the samples that are the most important.